Shipping policy

Processing time
We ship every order within 48 hours (business days). You will receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse.

United States
Fast Shipping: orders usually arrive in 3-5 business days.
Free shipping on orders of $40 or more. Orders under $40 ship for $9.90.

Canada
Canadian orders ship from our warehouse in Sudbury, Ontario and usually arrive in 2-5 business days. No duties or customs fees.
Free shipping on orders of CA$60 or more. Orders under CA$60 ship for CA$10.

Other countries
We ship worldwide. Shipping cost is based on order weight and is shown at checkout. Delivery usually takes 7-15 business days. Import duties or taxes may apply and are the responsibility of the customer.

Questions?
Send us a message with the chat button on our website, or email jeremy@thepuzzlefeeder.com. We usually reply within 24 hours.